Go to Korhani.com. Choose the category you would like to shop under. Browse categories. Select and add product to the cart, while following the secure checkout steps to place the order.

After placing your order, you will receive a confirmation email to the email address used when making the purchase. Inside the confirmation email, you will see your order number and a breakdown of order details.

There is no order minimum. You can place orders valued up to any cart size.

YES. ALL ORDERS PLACED ON KORHANI.COM WILL RECEIVE A TRACKING NUMBER WHEN THE ITEMS HAVE BEEN SHIPPED OUT.

WHEN YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE A TRACKING NUMBER PROVIDED OVER EMAIL.

NO, WE CURRENTLY DO NOT SEND OUT SAMPLES.

YES, OF COURSE. ALL ORDERS PLACED ON KORHANI.COM WILL ALWAYS RECEIVE AN ORDER CONFIRMATION EMAIL, AS SOON AS THE PAYMENT HAS BEEN RECEIVED, THEREFORE, CONFIRMING THE TRANSACTION. YOU WILL RECEIVE A SHIPMENT CONFIRMATION EMAIL WHICH WILL INCLUDE THE PACKAGE TRACKING NUMBER ONCE THE ITEM IS SHIPPED.

IF YOU HAVE ANY QUESTIONS PLEASE FILL OUT THE CONTACT FORM UNDER THE CONTACT US PAGE. YOU MAY ALSO CONTACT US AT 1-866-KORHANI (567-4264) OR BY EMAIL AT SHOPONLINE@KORHANI.COM. OUR AGENTS ARE AVAILABLE BETWEEN 8:30 AM – 4:30 PM MONDAY TO FRIDAY.

YES, BUT ONLY IF YOU CANCEL THE ORDER BEFORE IT HAS BEEN PROCESSED AND SHIPPED OUT.

YOU MUST USE THE CONTACT FORM AND FILL OUT THE REASONING FOR CANCELING YOUR ORDER, WITH THE ORDER NUMBER AND DATE OF PURCHASE ATTACHED IN THE SUBJECT LINE. OUR SUPPORT TEAM WILL REACH BACK OUT TO YOU ACCORDINGLY, TO ASSIST WITH THE TRANSACTION.

IF YOUR ORDER HAS BEEN SHIPPED OUT ALREADY. PLEASE PROCEED TO THE (HOW TO START A RETURN) SECTION UNDER THE SHIPPING & RETURNS FAQ.

THAT SECTION WILL EXPLAIN STEP BY STEP, HOW TO INITIATE A RETURN. ALL RETURNS CAN BE MADE ON PRODUCTS WITHIN 14 DAYS OF DELIVERY. YET, ALL RETURNS ARE DEPENDENT ON MEETING THE RETURN POLICY GUIDELINES.

We aim to typically process all orders within 2-3 business days. Orders placed on the weekends will be processed on the next following business day.

We currently ship anywhere in Canada. For international or USA orders: Please call our Online department line 1-866-KORHANI (567-4264) available between 8:30 am-4:30 pm Monday to Friday to inquire.

Yes, we offer free shipping on all Korhani.com orders excluding Made-to-Measure orders. Made-to-Measure customized products will be quoted with shipping to your address.

No charges will apply for shipping fees of the ready made product line. Made-to-Measure products: Specified charges will apply for all customized orders and discussed before the order is placed.

We ship all Korhani.com products using Purolator.

If you are not happy with your purchase, we will accept returns of the product in new or resalable condition within 14 days of delivery for a full refund on the cost minus the shipping costs. You will be responsible for the returned shipping costs.

We will accept returns and exchanges of rugs in new and resalable condition within 14 days of delivery, with valid proof of purchase. Shipping and handling fees will not be refunded, therefore the customer will always be responsible for the returned shipping costs.

We process all orders within 2-3 business days. If your order has not been shipped out yet: Please contact our Online Department, using the contact under the contact us page or give us a call at 1-866-KORHANI (567-4264). If emailing, when filling in the form, please write "Order Number | Changing Shipping Address" in the subject line, which we will typically reply to within 1 business day.

We are offering rugs ranging from sizes 2x5ft - 8x10ft, with some shipped folded (depending on style) and others shipped as rolled rugs. This would leave shipment sizes from Medium – Large.

The return and shipping policy will always be located at the bottom footer of the website.

Additionally, please see the Shipping & Return Policy here.

Please refer to the Returns and Shipping Policy: How to Start a Return step-by-step instructions.

We will accept returns and exchanges of rugs in new and resalable condition within 14 days of delivery, with valid proof of purchase. Shipping and handling fees will not be refunded.

No returns will be made on discounted or final sale items.

No, not at this moment. Korhani will sell gift cards later down the road.

If a product is out of stock with no intention to manufacture more, you will no longer see it on our website. For products where more stock is on the way, you'll see an out of stock icon on the product and collection pages.

Korhani.com sells all products in Canadian Dollars.

All products are shipped with a label detailing the care and cleaning instructions for that rug.

No. None of the Korhani rugs come with an additional non-slip under the pad.

Our Canadian made rugs are treated with Microban®. You have the option to include Microban® protection on your Made to Measure order.

When a Korhani product is labeled with Microban®: the rug features 24/7 antimicrobial protection which inhibits 99.99% of bacterial growth and is effective at inhibiting stains and orders while improving the life of your rug.

No. Do not dry clean any Korhani products.

Yes. All rugs listed on Korhani.com have a low-medium pile height of 1/4 - 1/2 inches and are great for high-traffic areas with children or pets.